The Vaccine Data Resolution Service (VDRS) aims to resolve missing or incorrect vaccination records for people vaccinated in England or abroad, who have a current NHS number and are registered with a GP practice in England.

If a patient believes they have missing or incorrect COVID-19 vaccination data, please ring 119 (option 1 then option 4) and ask the call agent to make a referral to the VDRS team. They will respond within five working days.

Please note: 119 and VDRS call agents will not provide clinical advice.

Vaccinations abroad

For those who have been vaccinated abroad and are experiencing issues concerning their Covid-19 vaccination records, an international service has now launched. Information is available via the below page on the NHS website:

Tell the NHS about coronavirus (COVID-19) vaccinations you've had abroad - NHS (